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Map help pages Tiscali
You may be offered a choice of addresses before getting through to the required map. The list of possible matches are shown beneath the search fields. When you have the map you require, you can use the buttons to zoom in or out to a different scale, and pan north, south, east or west.
If the red circle is not in the correct position please try entering the address without the postcode. You can check that the postcode you are entering is valid by checking it on Royal Mail.
Why can't I find the address I am looking for? Why is my address incorrect?
There are 26 million addresses within the UK. The central database that holds this
information is maintained by Royal Mail within their Postcode and Address Finder facility
(PAF database). Royal Mail supplies this data to Multimap.com so if you are having
difficulty in finding an address or a postcode on our site, please check it on the Royal
Mail site here
If you find that your address or postcode details are incorrectly listed, please contact the Royal Mail Postcode Division on 0845 603 9038 to get this data amended at its source. Multimap.com receives regular updates from Royal Mail, so any changes reported to them will eventually filter through to the site. Please be aware however, that this process can take up to several months.
If the postcode is correct on the Royal Mail website, but not on Multimap, this could mean the postcode is new or has changed and we have not yet received the data update. Therefore, if the correct address is with the Royal Mail on its website, you can rest assured that it will filter through to our site in due course.
Why can't I produce a map for a valid Northern Ireland postcode/address?
We do not yet have street level map data for Northern Ireland. We would very much like to
include street level maps of this area, but currently Ordnance Survey Northern Ireland will
not release their map data for use on the Internet. However, Northern Ireland is covered
within our world maps section to a scale of 1:50,000. We will continue in our efforts to
source this data and hope to offer it on the site in the future.
Why can't I produce a map for a valid Isle of Man/Channel Islands
postcode/address?
At the moment there is no digital street level data of the Isle of Man or the Channel
Islands available. Our map data suppliers are currently working on developing mapping for
this area. As soon as it is available we will publish it on the site as we aim to cover the
whole of the UK with street level data.
The red circle/yellow square indicating my postcode location is wrong.
Ordnance Survey provides the geographic co-ordinates for each UK postcode.
If you have entered the postcode to produce a map and the red circle is in the wrong
location (i.e. a few hundred metres away or on the wrong side of the road etc), this is
because the postcode alone is shared between several addresses and therefore covers a wider
area than just a single location. To gain a more accurate positioning, try entering your
full address within the address search box, including house number and full postcode.
My postcode is not recognised.
Please check your postcode on the Royal Mail site.
If the details are incorrect at Royal Mail please contact the Royal Mail Postcode Division
on 0845 603 9038 to get this data amended at its source. Multimap.com receives data updates
from Royal Mail every three months.
If the postcode is correct on Royal Mail but not on Multimap, this could mean the postcode is new or has changed and we have not yet received the data update.
