Sky Player problems continue on Xbox 360 consoles

Technical problems from opening-day service continue into second week

Updated: readers report continuing problems with Sky Player on the Xbox 360

After a day of false starts, Sky’s Player on-demand television service finally arrived on the screens of Xbox 360 console owners last week.

Microsoft and Sky announced on 27 October that Sky Player would be available on the Xbox 360 console that day, but at the time of the announcement the planned technical demonstration was unavailable.

When Sky Player officially became available later that day, some users reported that they had initially been able to use it but were then cut off, while others were unable to connect and some couldn't even download the player application.

By the evening of 28 October Sky Player was available to some users through the Video Marketplace section of the Xbox dashboard. However, several readers contacted Computeractive to say that they were still unable to access the service, with reports varying from being able to use the Player application but not having a connection to the service, to not being able to download the Player application at all.

Sky Player offers Sky subscribers and new customers the ability to watch a selection of channels including Sky One, Sky Sports and Sky Movies. Sky customers who already pay for multi-room viewing or the most expensive broadband package can access it for no extra cost.

Other users can pay between £15 and £45 a month to access a selection of channels and on-demand programmes. The same set of login details can be used to watch Sky Player on the PC and on the Xbox, although only four devices can be registered for viewing at any time.