Communication skill that involves the reception and interpretation of
written communication. Written communication in any form must take account of the level of reading skill attained by its intended audience, including
reading age,
reading speed, and
inferential reading ability. These are all indicators of a reader's general
literacy, and affects their degree of comprehension.
In order to avoid the difficulties posed by a multilingual society, such as the European Community, extensive use is made of picture-based instructions and signposts. Fire exits and road signs are good examples.
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