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Following privatization, passenger services were divided into 25 train-operating units to be franchised to private sector operators, enabling the private sector to eventually run completely new services. There are also three rolling stock companies (privatized in February 1996), which lease locomotives and passenger coaches; four freight service providers; seven infrastructure maintenance companies; and six track renewal companies.
An accident at Ladbroke Grove, outside Paddington railway station, London, in October 1999 left 31 people dead, and led to the implementation of a new automatic signalling system. An accident at Hatfield, Hertfordshire, in October 2000 caused by an old and faulty rail killed four people. It led to the massive disruption on the railways for several months as Railtrack imposed speed limits wherever track needed repair. The chief executive of Railtrack, Gerald Corbett, resigned in November 2000. The company paid £400 million in compensation to rail companies and spent £180 million replacing old track.
Railtrack was put into administration with debts of more than £3.3 billion, bringing to an end the most unpopular privatization yet attempted in the UK. Investors, indignant that compensation had not been promised, threatened the government with legal action.