When it's the solicitors who should be taken to court

When it's the solicitors who should be taken to court

However, two weeks later two of our suppliers cut our line of credit because a check had revealed a CCJ against us. We are tendering for work with some local authorities and I am worried that the incorrect record will lead to lost work. Can you help? LB, Paulerspury, Northants

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The anxious times you are experiencing, due to Anthony Jayes Solicitors, are completely understandable. It has admitted to making an error when applying for a default judgment against a sole trader with the same trading name as your limited company. It has refused, point blank, to speak to Capital Letters despite having your written authority to do so.

The Solicitors Regulation Authority, the body that is supposed to regulate more than 100,000 solicitors in England and Wales, says it cannot get involved because you are not actually a client of Anthony Jayes. In the meantime, the judgment in error has now been set aside and Registry Trust Limited, the official keeper of the register of judgments, says that the CCJ will be completely wiped from the records. You have been keeping a log of the costs incurred and the time spent in dealing with this unfortunate matter, and you should now write to Anthony Jayes, giving 14 days in which you expect to receive reasonable compensation.

It has offered you absolutely nothing, which is unreasonable. If it fails to do the decent thing, you should take out a small claim for damages for negligence in the county court. It will be interesting to report the outcome.

Answering your letters this week is Steve Playle, Trading Standards officer and team leader at Surrey Trading Standards Service.

We welcome letters but regret we cannot answer individually. Email: capital.letters@guardian.co.uk. Please include a daytime phone number.