Tiscali Members: Phishing Alert

We are aware of a recent phishing attack on our customers. This takes the form of an email claiming to be from Tiscali and asking recipients of the email to reply to it having first typed their password into the email. Do not reply to the email and do not divulge your password.
An example of this email can be viewed here.

Phishing is an attempt to fraudulently acquire sensitive information, such as usernames, passwords and credit card details, by masquerading as a trustworthy entity in an electronic communication.

If you need to update your personal or payment details with Tiscali please do this by going directly to the www.tiscali.co.uk website and logging in to the secure My Account area, or call one of our help lines and an agent will be happy to assist you.

Please do not follow the links in the email purporting to be from Tiscali, do not reply to the email or enter any password details within it. Tiscali does not contact you by email asking you to update sensitive personal details.

If you have any questions please call our regular customer support numbers from the Tiscali web site

You can find out more about phishing using the helpful links below.

Helpful Links

Phishing Explained

Anti-phishing and PC security software

Security packages compared

5 Easy ways to protect your identity online

Common Web Terms Explained

Tiscali Security Centre

The best defence against online crime is to find out how it takes place. Wise up to online crime. Stay safe online with Tiscali.

Tiscali Scambusters provides you with the opportunity to learn more about phishing attacks, where to get help and how to spot a fake website. Everything you need to know about online scams, fraud and phishing emails all in one place.

State-of-the-art protection against digital threats. Web site authentication ensures your ID is protected online. Firewalls, virus protection, parental controls and spam filters available. You get wireless network protection even when connecting from a public hotspot. You also get free support, PC tuneup and secure backup. Best of all, it works quietly in the background.
Also: How Norton 360 Stopped a Phishing Attack