The resources listed below are only offerred as a guide to sources of help and advice. Your first port-of-call should be your bank, credit card issuer or building society. You can
find their contact details here. The best protection against online ID theft is having adequate security.
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APACS is the UK payments association is the trade association for institutions delivering payments services to end customers. It is also the main industry voice on issues such as electronic payments, electronic banking and e-banking fraud. APACS maintains banksafeonline.org.uk and
www.apacs.org.uk and both offer useful information on what you can do to recover from online ID theft.
The British Bankers' Association (BBA) is the leading trade association in the banking and financial services industry representing banks and other financial services firms operating in the UK. Find out more at www.bba.org.uk.
Card Watch is the UK banking industry's body that works with police, retailers and organisations including crimestoppers to fight plastic card fraud and can be found at www.cardwatch.org.uk.
CIFAS is the UK's fraud-prevention service with over 240 member organisations spread across banking, credit cards, asset finance, retail credit, mail order, insurance, investment management, telecommunications, factoring, and share dealing. It provides a facility for people who think their identity has been stolen or who have lost identity documents to register a warning with their members for a small fee. CIFAS' website is at www.cifas.org.uk.
Code Fish Spam Watch is a web site dedicated to following and exposing spam scams and can be found at www.code.org.
CPP is an industry expert on identity fraud prevention, and provides a range of advice, assistance products and services and is located online at www.cpp.co.uk.
Fraud Alert is the Metropolitan Police Economic and Serious Crime Directorate and its web site is at
www.met.police.uk/fraudalert.
Home Office Identity Fraud Steering Committee is a
collaboration between UK financial bodies, government and the police to combat the threat of identity theft. You can find out more at www.identity-theft.org.uk.
Interactive Media in Retail Group (IMRG) is the industry body for global e-retailing and can be found at www.imrg.org
Miller Smiles is the internet's biggest archive of spoof email and phishing scams, where people can go to check whether emails they have received are part of a scam. You can find them online at www.millersmiles.co.uk.
Tiscali Tiscali Security Centre provides the latest virus and spam news, information and tools on how to keep yourself as safe as possible online and is located at
www.tiscali.co.uk/security.