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Tiscali Personal Webspace Troubleshooting Guide
Complete Webspace Help
This section offers instructions, help pages and FAQ related to activating and uploading to your Tiscali webspace.
If you are having problems viewing your website please ensure you have:
If you are still facing problems uploading please check:
This section offers instructions, help pages and FAQ related to activating and uploading to your Tiscali webspace.
If you are having problems viewing your website please ensure you have:
-
Activated your webspace
- Connected to the Internet using a
Tiscali Access package.
If this is not the case you may receive Error 530/331.
Webspace settings
| Host name | ftp.myweb.tiscali.co.uk |
| UserID | Your email address |
| Webspace address | The website name you chose when you activated your webspace which will be in one of the following formats depending on your email address: |
| Tiscali http://myweb.tiscali.co.uk/website_name
Lineone http://website.lineone.net/~website Gateway http://www.website.ukgateway.net Tinyworld http://users.tinyworld.co.uk/website Tinyonline http://users.tinyonline.co.uk/website Worldonline http://www.website.worldonline.co.uk Screaming http://www.website.screaming.net |
Having problems uploading files?
If you are still facing problems uploading please check:
- You are not trying to upload through a firewall. If so, and the firewall
is on your own PC, configure it to allow the upload. If the firewall is on a
networked machine, contact your systems administrator.
- If this does not resolve the problem, a basic connection to the webspace can be enabled using the DOS prompt as follows:
- Click Start on your PC and then select Run
- Type in ftp ftp.myweb.tiscali.co.uk
- You should see a screen similar to this image
- At the prompt type in your username and click Enter
- You will then be prompted for your password after which you must click Enter again
- If you get a successful login here this indicates the FTP client has been
configured incorrectly. If your login fails and you have logged in previously this indicates the
username or password have been entered incorrectly
Recommended FTP software
We recommend the use of WS_FTP software to upload files to your webspace. A
complete setup guide and free download for WS_FTP is available
HERE.
We also have a basic guideline on how to setup FTP using Windows Commander and Microsoft FrontPage.
We also have a basic guideline on how to setup FTP using Windows Commander and Microsoft FrontPage.
Tip of the day
"When connecting to Tiscali as your ISP, you need to use Tiscali's SMTP server to send email: smtp.tiscali.co.uk"
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