If you Double Click on My Computer, then Double Click on Dial up Networking. You will see an icon called 'Make New Connection' and one that may be called 'Tiscali' or Lineone. If you Right Click (right mouse button) on the icon that represents your connection to the Internet then select Properties. Click on the Server Types tab, then ensure you have the following settings.

Then press the TCP/IP settings button and check that your settings match the picture below

Tiscali Quicklinks. Please visit our Accessibility Page for a list of the Access Keys you can use to find your way around the site, skip directly to the main navigation, to the page content, or to more links within help.