How to deal with Outlook Express SSL errors

Troubleshooting Outlook Express Error 0x800CCC7D

Symptom
You may get the error message 'The server does not support a SSL connection. Account; pop.tiscali.co.uk Server smtp.tiscali.co.uk.' Protocol SMTP, server response '250 HELP' Port; 25, Secure (SSL) Yes, Server Error 250, error number 0x800CCC7D.'

Solution
This problem happens because your version of Outlook Express is set up to use Secure Socket Layer (SSL), which Tiscali does not use.
To fix this problem, open Outlook Express, and click:
 - Tools
 - Accounts
 - Then click on your Tiscali connection and click Properties
 - Then click Advanced
 - On this screen remove the checks from the boxes This server requires a secure connection for both Outgoing mail (SMTP) and Incoming mail (POP3).

You will then be able to collect your mail.