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How to deal with Outlook Express error 0x800ccc0131
Troubleshooting Outlook Express Error 0x800c0131
Symptom
When you start Outlook Express or try to send an e-mail message, you may get one of the following error messages:
- MSIMN caused an invalid page fault in module Msoe.dll
- MSIMN caused an invalid page fault in module "unknown"
- MSIMN caused an invalid page fault in module Directdb.dll
- Msimn caused an exception C0000006h in module Directdb.dll
- Outlook Express: The message could not be sent. There is not enough Disk space.
- Unknown error has occurred. Protocol: SMTP Port: 0 Secure: No [SSL] Error: 0x800c0131
Solution
The usual cause of this error is a missing or damaged folders.dbx file. Either that or it is using a read only attribute. To fix this bug:
- Click Start
- then Find
- then click Files or Folders.
- In the Named box, type folders.dbx.
- In the Look In box, click your main hard disk (this is usually drive C), and then click Find Now.
- Right-click the Folders.dbx file, and then click Rename.
- Type folders.old, and click OK.
- Start Outlook Express again. This creates a new Folders.dbx file automatically.
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