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How to deal with Outlook Express error 0x800ccc92

print Troubleshooting Outlook Express Error 0x800ccc92

Symptom

You may get the following error message

There was a problem logging onto your mail server. Your Password was rejected.'pop.tiscali.co.uk', Server: 'pop.tiscali.co.uk', Protocol: POP3, Server Response: '-ERR invalid user or password', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

solution

Check your Outlook Express settings, making sure that the POP3 and SMTP servers are as in the screenshots, and that your full username and password are correct.

If you are still having problems, it could be that your password has somehow become corrupted. Try changing it in My Account.

If this does not fix the problem contact Technical Support on 0871 222 3311.

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Access keys

You will need to use different key combinations in order to use access keys depending on your internet browser, find out which on our accessibility page.

(0) Navigate to Accessibility page.
(1) Navigate to Home page.
(2) Navigate to My email.
(3) Navigate to My Account.
(4) Navigate to Site Map page.
(5) Navigate to Contact us page.
(6) Navigate to Members channel.
(7) Navigate to Services channel.
(8) Navigate to News & Info channel.
(9) Navigate to Entertainment channel.
([) Skip down to the Primary navigation block.
(]) Skip down to the more links within this section block.
(=) Bypass all navigation and jump to the content.
(x) Text only version of this page.

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