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How to deal with Outlook Express error 0x800420cb

print Troubleshooting Outlook Express Error 0x800420CB

Symptom

You may get the following error message:

Message Could Not Be Opened From Outbox Folder, Account: pop.tiscali.co.uk.
MailAccount',Server:'smtp.tiscali.co.uk', Protocol:SMTP,Port:25,Secure(SSL):No, Error Number:0x800420CB

Solution

The usual cause of this problem is an Outbox.dbx file which has become corrupted. To fix it,

Click Tools
then Accounts
Click the Mail tab
Click a duplicate mail account, and then click Remove . Keep doing this until all duplicated have been removed.
Click Close

Still having problems with this error message? Try renaming the Outbox.dbx file, although this will permanently delete any messages still in the outbox.

Close Outlook Express.
Right-click the Start button on your PC's desktop
click Find or Search
Search for the Outbox.dbx file
Right-click the file, click Delete, and then click Yes
Start Outlook Express, and then try again

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(0) Navigate to Accessibility page.
(1) Navigate to Home page.
(2) Navigate to My email.
(3) Navigate to My Account.
(4) Navigate to Site Map page.
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(6) Navigate to Members channel.
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([) Skip down to the Primary navigation block.
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(=) Bypass all navigation and jump to the content.
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