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How to continue receiving email

Receiving email
 
Once you have connected to the Internet you can continue to receive email from accounts you had set up previously as well as emails to your new Tiscali mail account. This can be done using webmail or a mail client such as Outlook Express.
 

Tiscali webmail

If you use Tiscali webmail you can continue checking your previous Tiscali email accounts or your new Tiscali Broadband email (this is the same as your Tiscali Broadband username). Full support on webmail can be found here.
 

Outlook Express

  1. Open Outlook Express and then click on Tools and then Accounts to view your mail accounts.
  2. Highlight the mail account you wish to receive emails from and then click on the Properties button on the right hand side.
  3. You will then see the General tab of the Mail account properties where you will be able to see your username. Click on the Connection tab along the top.
  4. Here you will see the connection details for the mail account. If the checkbox is unticked, tick it and you will see the default dial-up connection which is currently being dialled. In the example it has been set to dial a Tiscali connection and needs to be changed to dial the new Broadband account.

    Click on the arrow to the right of the account name so that you can scroll down the list of dialup connections.

  5. Select the Tiscali Broadband connection from the drop-down list and then click on the OK button at the bottom of the properties box.



    If you would like to set up Outlook Express to collect emails from your new Broadband email address instructions for how to setup a new account are available here.
 

For information on how to troubleshoot your Outlook Express mail setup click here.
 
 
Tip of the day
"When connecting to Tiscali as your ISP, you need to use Tiscali's SMTP server to send email: smtp.tiscali.co.uk"

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