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Broadband Error 650, 721, 718: PPP Timeouts - The port was disconnected by the user
Error 650/721/718
The most likely reason for
one of the above errors is a Network Problem. In this case follow these steps:
- After receiving this error wait 15 minutes and then restart your computer. Once it has restarted wait until all applications have completely loaded before trying to reconnect.
- If you receive the same error, please call 0871 222 3311 and select option 1 for
Service Affecting Information. On this option you will be informed of any Network Outages we may be experiencing. In the rare case that we are experiencing a Network Outage please be assured we will be working on the problem to restore service as soon as possible. Please be patient.
- If there are no network outages being reported the problem may originate from your computer. In this case recreate your Internet Dial Up Connection as described
here.
- If your problem has still not been resolved uninstall and reinstall your Broadband modem. For information on how to do this click on your modem
Error codes
Find out what those error codes mean.
Related Links
- Broadband Error 619 The port was disconnected
- Broadband Error 797 - The connection failed because the modem or other connecting device failed
- Broadband Error 678 - The computer you are dialing into is not answering
- Error 629 - The port was disconnected by the remote machine
- Download Tiscali Broadband modem drivers
Virus list
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