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Broadband Error 631 - The port was disconnected by the user

Error 631 -The port was disconnected by the user
 
Usually this is a one-off glitch which happens when the Connection Progress is interrupted by the user or another program on the PC. In order to resolve this:
 

  • Restart your computer and wait until all applications have completely loaded before trying to reconnect.
     
  • Recreate the Dial Up Connection as described here.
     
 

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Tiscali Quicklinks. Please visit our Accessibility Page for a list of the Access Keys you can use to find your way around the site, skip directly to the main navigation, to the page content, or to more links within help.

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You will need to use different key combinations in order to use access keys depending on your internet browser, find out which on our accessibility page.
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