Top 5 Queries

The top 5 most frequently asked questions about tiscali.accelerator are:

1) Cannot connect to tiscali.accelerator
2) Cannot remember username or password
3) Need to make it faster
4) Need to increase picture quality
5) Send and receive email faster

If you get an error message from Tiscali Web Accelerator, click on the details button. You will see a dialogue box which tells you what the problems was. It may be that the service is temporarily unavailable or it may be that you have not typed in your username or password correctly. Remember that usually your username is the same as your email address and must include the @tiscali.co.uk bit. Remember also that your password is case sensitive and it's the same one that you use to access Tiscali. If you can't remember your password click here.
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If you can't remember your username or password remember that usually your username is the same as your email address and must include the ending @tiscali.co.uk. Remember also that your password is case sensitive and it's the same one that you use to access Tiscali. If you can't remember your password click here.
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You can further speed up the downloading of web pages by right-clicking on the Accelerator icon in the bottom right hand corner of your screen and then clicking on settings. You should see two images, a photograph and a logo. You can slide the control to the left to make to download web pages quicker. Tiscali accelerator does this by compressing pages so you will notice a degradation in image quality. You can always see any image in full quality by right-clicking on it and selecting Show Original Image.
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You can increase the quality of images on web pages by right-clicking on the Accelerator icon in the bottom right hand corner of your screen and then clicking on settings. You should see two images, a photograph and a logo. You can slie the control to the right to improve the quality of images. Please note that higher quality images will take longer to download.
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It is possible to make Tiscali accelerator send and receive mails more quickly but this service is incompatible with Norton Anti-virus and other anti-virus packages which are installed on your PC. Server based anti-virus services such as Tiscali Securemail will work with Tiscali Accelerator. If you want to use Tiscali accelerator to speed up your mail right-click on the Accelerator icon, choose Settings and then choose the Features tab. Here you can enable Flash compression, block advertisements or enable email acceleration.
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