With work related stress costing the economy an estimated £3.7 billion
a year employers need to ensure they are up to speed on the latest systems relating
to stress in the workplace.
At least three in five UK workers regularly suffer from stress every year and
it is an issue that employers need to tackle head on. In November 2004 the Health
and Safety Executive launched 12 new management standards to help prevent excessive
work-related stress.
“Stress in the workplace is an increasing problem for employers. In
the UK it is estimated that work-related stress is responsible for six million
days of sick leave a year, with stress being linked to many minor and major
illnesses. Ultimately, this will affect a company’s bottom line and lead
to a difficult working environmen,.” says Helen Brown, stress claims specialist
at specialist employment law firm Langleys.
Here Helen takes us through her top tips for employers on how to encourage
a stress free work zone.
Top tips
- Ensure that employees feel in control of their workload where possible and
have a clear idea of their role in the organisation.
- Ensure people’s skills and abilities are matched to their job demands
and that adequate and achievable demands are provided.
- Enforce a regular appraisal system to source and air any grievances your
employees may have, reassess their work load, style of work and offer support.
- Encourage an open environment and ensure employees feel they can talk and
raise any issues they may have with their employer. Make sure that there is
an approachable individual available, be it their line manager or representative,
to listen to any issues or queries and help advise the staff member on how
to progress with these appropriately.
- Adopt a structured approach to tackling problems and make sure that this
is followed through.
- Address the smaller problems employees may have and encourage the employee
to do the same, however insignificant they may seem. This action could stop
matters escalating and encourage employees themselves to be proactive in their
approach to dealing with work related stress.
- Ensure that any upheaval and change at work is undertaken with clear communication
channels and make sure everyone feels they are kept well informed.
- Keep the employee motivated and where possible encourage them to develop
new skills and help them undertake new and challenging pieces of work.
- Ensure that the organisation has agreed policies and procedures to prevent,
report, or resolve unacceptable behaviour within the workplace.
- Finally, encourage colleagues to be supportive of each other and maintain
good working relationships. This could be through team building exercises
and away days, or by a simple newsletter or weekly team email.
While the size of the company can affect the manpower, time and money that
can be devoted to tackling work related stress, these top ten tips provide the
basic foundations on which to build towards a more efficient and positive working
environment.
To view the management guidelines published please visit www.hse.gov.uk/stress.
Also: Employment law