Running your own business and looking for information? Planning a new venture and need advice? Our weekly feature is here to help.

If you're in business it's not enough to be online - you need an internet provider that knows what business is all about. That's why Pipex researched the specific needs of business owners before launching Business Grade Broadband. We've got online content to help professional customers prosper. We offer guaranteed service standards backed by 24/7 UK call centres. Check our website to see why we're better for business. Go Pro at Pipex.co.uk

Issue of the week

Q: I just read some rumours that business customers are going to be charged for their bank accounts. Is this right - and how can I avoid the fees?

It's not just a rumour. Royal Bank of Scotland has said it will levy a £10 monthly fee on its 'business banking direct' account by the end of this month - and rivals are likely to follow suit. Fortunately there are ways to track down the best accounts. The British Bankers' Association has set up an independent comparison service of all the business deals. Go to www.bba.org.uk and click on 'Business Account Finder'. The service uses information from online research firm Moneyfacts and lets users compare everything from the cost of writing a cheque to the overdraft fees and the interest paid when your business is in credit.

Q: I know I can save by switching my business broadband. But is it really worth the hassle?

It is, if you pick a provider that guarantees to make the process go smoothly. With Pipex you can track the progress of your new order online and speak to UK call centres 24/7 if you need extra help. And with no connection or set-up fees, you can start saving the moment you switch.

Q: Do business angels really exist?

Yes, they do - and not just on TV shows like Dragons' Den. Business angels are rich individuals who sink money into enterprises they believe in. They can be tough task-masters, but their cash can help small firms expand. Get more info from the British Business Angels Association at www.bbaa.org.uk

Q: I want to cut costs in my new business. Do I really need to employ a book-keeper?