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Tiscali - Contact Us

Technical support

Email us for free broadband help.

Technical help: Call 0871 222 3311. Calls are charged 10p per minute. Calls from a Tiscali Talk landline are charged at 5p per minute†. Lines are open 24 hours, 7 days a week.

Click here for help with business broadband.

Dial up technical support

Email us for free dial up help.

Call 0906 300 6633. Calls charged at 50p per minute†. Lines are open 8am to midnight, 7 days a week.

Billing and customer care enquiries

Email us for free billing and customer care help.

Call 0871 222 3311. Calls are charged 10p per minute. Calls from a Tiscali Talk landline are charged at 5p per minute†. Lines are open 8am to 9pm, 7 days a week.

Sales

Visit our products page to view and register online or alternatively call 0844 875 0607 for great value broadband and bundle packages.

Existing customer product upgrade

To upgrade your package go to the Tiscali My Account area or alternatively call 0844 875 0607.

Cancellations

Note, Tiscali Broadband is a 18 month contract. Please see our terms and conditions.

Broadband cancellations: 0845 077 4488.
Calls are charged at local rate†. Lines are open Monday to Friday, 8am to 6pm on Saturday and 9am to 5pm on Sunday. Opening hours are exclusive of bank holidays

Dial up cancellations: 0845 077 4488.
Calls are charged at local rate†. Lines are open 9am to 6pm, Monday to Friday.

Tiscali Talk cancellations: 0845 077 4488.
Calls are charged at local rate†. Lines are open Monday to Friday, 8am to 6pm on Saturday and 9am to 5pm on Sunday. Opening hours are exclusive of bank holidays.

Tiscali TV cancellations: 0845 077 4488.
Calls are charged at local rate†. Lines are open 9am to 6pm, Monday to Friday.

Homechoice TV cancellations: 0845 678 3333.
Calls are charged at local rate†. Lines are open 9:30am to 6pm, Monday to Friday.

Complaints and Abuse

Report Internet or email abuse.

We take your complaints seriously and are always striving to improve the service we provide. Our complaints procedure is detailed in our Code of Practice.

To submit a complaint, please contact us.

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Tiscali contact customers from time to time with information about Tiscali's other products and services which may be of interest to you. Should you wish not to receive such information please click here.
†Call charges from mobile or other networks may vary. Calls may be recorded for training purposes.

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